Shipping Policy
Shipping Policy
Last updated: May 2025
Order Processing
All orders are typically processed within 24 to 48 business hours of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
Once your order has been dispatched, please allow the following estimated delivery timeframes:
| Region | Estimated Delivery |
|---|---|
| Australia | 3–7 business days |
| United Kingdom | 7–14 business days |
| United States | 7–14 business days |
| Canada | 10–16 business days |
| Europe | 10–16 business days |
| Rest of the World | 14–21 business days |
These are estimates only and may vary due to customs processing, carrier delays, or other unforeseen circumstances outside our control.
Free Shipping
We offer free standard shipping on all orders, worldwide, with no minimum spend required.
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking number. You can use this number to monitor the status of your shipment in real time.
Customs & Import Duties
For international orders, customs duties, taxes, or import fees may be applied by your country's customs authority. These charges are the responsibility of the recipient and are not included in our pricing.
Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier on your behalf.
Novia Pty Ltd · ABN: 56 683 449 327
10 The Road, Penrith NSW 2750, Australia
Email: admin@bdayvibe.com · Phone: +61 402 818 155